Most orders will be posted using Royal Mail 1st or 2nd class post. During August all orders made before 2pm Monday to Friday will be shipped the same day. During the rest of the year orders may only be posted out on Mondays, Wednesdays and Friday. Orders made late on Friday will not be dispatched until the following Monday (or Tuesday if there is a Bank holiday).
Unfortunately NOT ALL 1st class post arrives the next day (only 93% according to Royal Mail). For guaranteed Next Day delivery please choose Special Delivery or call us.
Once the orders have left us and are in the hands of the postal service, they are completely out of our control. Royal Mail ask customers to wait two working weeks before assuming items are lost so please allow a little time before becoming concerned if items don't arrive. If you have not received your order within 10 days please contact us.
Most orders can be tracked and traced.