Orders are usually posted using Royal Mail 1st or 2nd class post. Most orders made before 2pm Monday to Friday will be shipped the same day. Orders made late on a Friday will not be dispatched until the following Monday (or Tuesday if there is a Bank holiday).
Unfortunately NOT ALL 1st class post arrives the next day (93% according to Royal Mail). For guaranteed Next Day delivery please choose Special Delivery or call us.
Once orders have left us and are with the postal service, they are completely out of our control. Royal Mail ask customers to wait 10 working days before assuming items are lost so please allow a little time before contacting us if items don't arrive. We cannot immediately resend goods if they don't arrive, we have to ask customers to be patient for a while in case the post is just delayed - which can happen. If you have not received your order within 10 days please contact us.