Orders will be posted using Royal Mail 1st class post. During the summer orders made before 2pm Monday to Friday will be shipped the same day. Orders made late on Friday will not be dispatched until the following Monday (or Tuesday if there is a Bank holiday). During the winter months posting may only take place on Mondays, Wednesdays and Friday.
Once the orders have left us and are in the hands of the postal service, they are completely out of our control.
Unfortunately NOT ALL 1st class post arrives the next day (only 93% according to Royal Mail). For guaranteed Next Day delivery please choose Special Delivery or call us.
If you have not received your order within 10 days please contact us.
In the very unlikely event of a delay in despatching your order, we will contact you by telephone or, failing that, email.